FAQ

Here are a few of the questions we get the most. Browse through these FAQs to find answers to commonly raised questions If you don't see what's on your mind, reach out to us anytime on phone, chat, or email.

Frequently Asked Questions


    What is LPG?
    LPG stands for liquefied petroleum gas. It is a mixture of propane and butane gases that are compressed and stored in liquid form for use as fuel.

    What is the source of LPG?
    LPG is a byproduct of the oil and natural gas production process. It is also extracted from refineries and gas processing plants.

    What are the uses of LPG?
    LPG is a versatile fuel that can be used for heating, cooking, and transportation. It is also used in industries such as agriculture, construction, and hospitality.

    What are the advantages of using LPG?
    LPG is a clean-burning fuel that produces fewer emissions than other fossil fuels. It is also efficient and cost-effective, making it a popular choice for households and businesses.

    How is LPG stored and transported?
    LPG is stored in large tanks and transported in specialized trucks/tankers or pipelines. It is important to handle LPG safely to prevent accidents and ensure the wellbeing of people and the environment.

    What safety measures should be taken when using LPG?
    It is important to follow safety guidelines when using LPG to prevent accidents. Some safety measures include ensuring proper ventilation, keeping LPG tanks away from heat sources, and handling LPG cylinders carefully.

    How can I purchase LPG from National Gas Company SAOG?
    National Gas Company SAOG provides LPG cylinders and bulk deliveries to customers. You can contact us for more information on how to purchase LPG.

    What is the delivery process for LPG from National Gas Company SAOG?
    Delivery of LPG from National Gas Company SAOG is done through a reliable and efficient distribution network for the cylinders and directly for Commercial and Industrial customers. The company ensures timely delivery of LPG to customers.

    What are the payment options for LPG from National Gas Company SAOG?
    National Gas Company SAOG offers various payment options for customers, including online payment, payment at company outlets, and payment through bank transfer.

    What is the customer support process for National Gas Company SAOG?
    National Gas Company SAOG has a dedicated customer support team that is available to assist customers with any queries or concerns. You can contact us through our website, phone, or email.
National Gas has the largest fleet of Bulk tankers and bobtails, apart from strategically located Bulk storage spread over the Sultanate for reliable supply to industries that rely on uninterrupted energy availability for their manufacturing activities. Read More
One stop shop for Design, supply, Installation, commissioning of SNG system, LP Gas storage facility and Bulk LP Gas supply. Partnered by world leading SNG (Synthetic Natural Gas) equipment suppliers and regional utility system providers. Read More
National Gas has the capability to undertake turnkey jobs for design, engineering and commissioning of LPG Bottling Plants, Deodorized Unit and Aerosol filling system, Synthetic Natural Gas systems, Gas powered power system and Gas refrigeration/air-conditioning systems. Read More
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